Our commitment to our members.
Capstone is committed to continuous improvement to broaden and enhance our member experience. Our Member Service division initiates enhancements to our service offerings based on targeted member feedback. Through Annual Membership Surveys and one-on-one interviews with decision makers, Capstone continuously builds on what is working well and identifies opportunities for improvement to increase member value.
- Annual Member Feedback Survey
- Member recognition for outstanding contributions and industry achievements
- I Am Capstone campaign highlighting savings, value and quality achieved utilizing Capstone contracts and programs
- Capstone Learning Academy online education portal developed by our member-led Education Council